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Shipping & Returns

Shipping & Returns

Returns Policy

You may return new, unopened items within 30 days of delivery for a full refund. Items marked as NOS (New-Old Stock) are not returnable. Decals are not returnable. Anything purchased in our BLEMISH/SCRATCH/DENT section is not returnable.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Anything you return to us will be sent out to another customer as new - therefore, if you tried to install it, you mangled the packaging, or are incapable of safely packaging and shipping an item, please don't ask to return something. Nearly 100% of returns can be avoided by reading the description and MEASURING before you order.
Measure first, order once.

NOTE: If we sent you the wrong item, that isn't a return - if this happens, Contact Us immediately and we'll make it right.

Shipping

All products shown on our website are in stock and ready to ship. We always ship in less than 24 hours. If your order will be delayed for any reason, we will e-mail you right away.

We ship 7 days a week and have pickups 6 days a week, therefore keep in mind changing an order is not always possible. If you discover you need to make a change, be sure to Contact Us immediately.

If you choose FREE SHIPPING, we reserve the right to choose the shipping method that offers the best value. We use USPS First Class Mail, USPS Priority Mail, and FedEx Ground service in the U.S.  For International shipments we use various carriers, however small shipments will usually be delivered by your local postal service. 

Installation

Porkchop BMX sells parts. We do not sell complete bikes. We are not a bicycle shop. We do not do part installation or repairs. While we are happy to answer SPECIFIC installation questions, we do not provide step-by-step instructions. If you need step-by-step instructions, you need to swallow your pride and visit your local bike shop and pay a professional. There is a reason bicycle mechanics and dentists exist. Not everything is Do-It-Yourself.

Bicycle parts installation can literally be a life/death proposition and Porkchop BMX is not responsible for injury or death caused by improper installation.

International Orders/Shipping

We ship daily to much of the world outside the U.S. and have done so for 10 years and counting.

This is the list of countries, in alphabetical order, that we ship to:

  • Australia
  • Austria
  • Bahamas
  • Belgium
  • Bermuda
  • Canada
  • Cayman Islands
  • China
  • Croatia
  • Czech Republic
  • Denmark
  • Falkland Islands
  • Finland
  • France
  • Germany
  • Greece
  • Greenland
  • Guernsey
  • Hong Kong
  • Hungary
  • Iceland
  • Ireland
  • Isle of Man
  • Israel
  • Japan
  • Jersey
  • Latvia
  • Liechtenstein
  • Luxembourg
  • Malaysia
  • Netherlands
  • New Caledonia
  • New Zealand
  • Norway
  • Portugal
  • Romania
  • Singapore
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • United Kingdom
  • United States Territories (American Samoa, Guam, Marshall Islands, North Mariana Islands, Puerto Rico, U.S. Virgin Islands)
  • Virgin Islands (British)

If your country is not listed above, we do not ship there. We have tried. There were problems. Our goal is to get each customer their package as quickly and efficiently as possible. If we are unable to do that within a specific country, we do not ship there.

With the exception of the UK, all packages are delivered by your local postal authority.

In the UK, most packages will be delivered by your local postal authority (Royal Post). However, based on size and weight, we may use other carriers within the UK. We only use carriers that have proven reliable. We don't like hassle any more than you do.

Any taxes/duties are between you and your country's government.

SHIPPING IS CALCULATED AUTOMATICALLY AT CHECKOUT. YOU WILL SEE THE EXACT SHIPPING CHARGES BEFORE PLACING YOUR ORDER. We have negotiated rates much lower than what our competitors charge. 

 

 

 

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