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Shipping & Returns

Shipping & Returns

Returns Policy

You may return new, unopened items within 30 days of delivery for a full refund. Items marked as NOS (New-Old Stock) are not returnable. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Anything you return to us will be sent out to another customer as new - therefore, if you tried to install it, you mangled the packaging, or are incapable of safely packaging and shipping an item, please don't ask to return something. Nearly 100% of returns can be avoided by reading the description and MEASURING before you order.
Measure first, order once.

NOTE: If we sent you the wrong item, that isn't a return - if this happens, Contact Us immediately and we'll make it right.

Shipping

All products shown on our website are in stock and ready to ship. We always ship in less than 24 hours. If your order will be delayed for any reason, we will e-mail you right away.

We ship 7 days a week and have pickups 6 days a week, therefore keep in mind changing an order is not alway possible. If you discover you need to make a change, be sure to Contact Us immediately.

If you choose FREE SHIPPING, we reserve the right to choose the shipping method that offers the best value. We use USPS First Class Mail, USPS Priority Mail, and FedEx Ground service in the U.S.  For International shipments we use various carriers, however small shipments will usually be delivered by your local postal service. 

 

Installation

Porkchop BMX sells parts. We do not sell complete bikes. We are not a bicycle shop. We do not do part installation or repairs. While we are happy to answer SPECIFIC installation questions, we do not provide step-by-step instructions. If you need step-by-step instructions, you need to swallow your pride and visit your local bike shop and pay a professional.

Bicycle parts installation can literally be a life/death proposition and Porkchop BMX is not responsible for injury or death caused by improper installation.

 

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